Frequently Asked Questions
Everything you need to know about shopping with URAHARA.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that limited edition drops may have specific return restrictions noted on the product page.
How do I determine the right size?
Each product page features a detailed size guide with specific measurements. As our collections often feature oversized or slim-fit cuts, we recommend checking these measurements against a garment you already own.
Are your products authentic?
Absolutely. URAHARA guarantees the authenticity of every item we sell. we work directly with designers and authorized distributors to ensure you receive genuine high-quality fashion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay in select regions.
Do you restock sold-out items?
To maintain exclusivity, many of our seasonal pieces are not restocked once sold out. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if a return or additional inventory becomes available.